App / Casino
Every term you come across — from RTP on a slot screen to rollover on a information notice — has a plain meaning. This glossary lays them out clearly so you can read any lobby screen, payment page or account condition without guessing.
When you open a game like Slot Heroes or sit at a Blackjack Quick Table, the screen shows figures and labels that directly affect your decisions — volatility tells you how often a payout round appears, while house edge tells you the math built into every bet.
Terms cluster around four visible areas. Knowing which family a word belongs to tells you where on the screen to look for it and what action it affects.
RTP, volatility, payline and multiplier appear directly on game detail screens or inside the rules panel of titles like Crash Skyrise and Roulette Red Green. These figures describe how the game is structured, not a promise of what you will win.
Asian handicap, over/under, decimal odds and spread show up in the sportsbook, most visibly on cricket and football markets. They define how a wager is calculated and how a result is settled, so read them before confirming a bet slip.
Deposit, withdrawal, e-wallet, minimum transaction and Bank Transfer are the terms on the cashier page. Rocket and Upay each have their own cashier row; the limit shown there is the figure that applies to your account at that moment.
KYC, rollover, turnover, wagering requirement and eligible period are the words on information detail pages and account verification screens. Meeting these conditions is what moves a pending balance into your withdrawable wallet.
These six terms appear more often than any others in the game lobby. Each definition below is the plain meaning — no added interpretation.
RTP stands for Return to Player. It is the theoretical percentage of all wagered money a game returns over a very large number of rounds.
House edge is the mathematical advantage the platform holds on any bet, expressed as a percentage. It is the mirror of, the house edge is 4%. Every casino game type carries a different house edge built into its rules and pay table.
Volatility, sometimes called variance, describes how a slot distributes its payout rounds. High volatility means larger wins appear less frequently; low volatility means smaller wins come around more often. Neither is better — it depends on how you prefer to play a session.
A wagering or turnover requirement states how many times a balance must be played through before it can be withdrawn. For example, a turnover of 10x on a deposit means you must place bets totalling ten times that deposit amount before withdrawal is available.
A jackpot is the largest prize a slot or table game can award in a single round. Some jackpots are fixed amounts set by the game rules; others accumulate from wagers placed across multiple sessions. The game rules panel shows which type applies.
A live dealer game streams a real human dealer conducting a table game — baccarat, roulette or blackjack — via video to your screen. You place bets through the interface while watching the actual cards or wheel in real time, distinct from a software-only table.
These terms cover the sportsbook, cashier and account verification screens — the areas where a missing definition can slow down an account action.
Asian handicap removes the draw outcome by giving one side a head-start in goals or runs. Bets are then settled on the adjusted score.
Over/under is a market where you wager on whether a measurable match statistic — total runs in cricket, total goals in football — will finish above or below a number set by the platform. The actual match result does not matter; only that specific total does.
Rollover is another word for wagering requirement and is used interchangeably in most information terms. It describes the number of times a promotional balance must be wagered before a withdrawal request is accepted. Always check the eligible game types listed alongside the rollover figure.
An e-wallet is a mobile-based payment account — Rocket and Upay are the e-wallets configured on this platform.
KYC stands for Know Your Customer. It is the account verification process where you confirm your identity using documents the platform requests.
Decimal odds show your total return per unit staked, including your original stake. Odds of 2.50 on a 100-taka bet return 250 taka if the bet wins — that is 150 taka profit plus the 100 taka stake back. The sportsbook lets you view odds in decimal format from the settings menu.
Understanding a term in isolation is useful; seeing how several terms interact on one screen is what actually changes how you play.
RTP only appears where the game provider has published it. On titles from studios like PG Soft and Habanero, it is typically shown inside the game rules panel. If no figure is visible, the information has not been released for that title.
Asian handicap on a BPL or international cricket match adjusts the run line, not the outright winner. Open the market detail row in the sportsbook to see the exact line and whether it is a full or split handicap before confirming your bet slip.
When you submit a withdrawal to your Rocket or Upay wallet, the cashier checks your KYC status first. If verification is incomplete, the account page shows exactly which document step remains — completing it unblocks the withdrawal queue.
After opting into a information, the account wallet section shows a progress bar or figure tracking how much of the rollover requirement has been completed. Each qualifying bet placed on eligible game categories moves that figure forward.
If a definition here does not match what you see on your account screen, reach out through any of the routes below. We can confirm what a specific label means in the context of your account or the game you have open.
The live chat button is visible on every page once you are logged in. Start a conversation and describe the term or screen you are looking at — the support team will clarify it in plain language.
Send a message through the contact or support email address published in the Help section of your account. Include a screenshot if the term appears in an unusual context — this speeds up the response.
The Help or FAQ section inside your signed-in account covers common term questions alongside payment and account steps. Check there first — many cashier and verification labels are explained with worked examples specific to Rocket and Upay.
These questions are about applying the terms above to specific actions inside your account — distinct from the definitions themselves.
Open the game detail page from the lobby and look for a Rules or Info button inside the game frame. If the provider has published an RTP figure, it appears there. Not every title displays this figure — it depends entirely on what the studio has made available.
Log into your account and navigate to the Information or Wallet section. Active information balances show a progress indicator alongside the remaining rollover amount. The figure updates after each qualifying bet is settled on an eligible game category.
Deposits through Rocket or Upay generally process before KYC is fully complete. However, the platform holds withdrawal requests until identity verification is confirmed. Complete the KYC steps shown in your account settings as soon as possible to keep withdrawals open.
The information detail page lists which game categories — slots, live casino, table games, sportsbook — contribute to the wagering requirement and at what rate. Some categories contribute at a lower rate than others, so check the specific information terms before choosing where to play through the balance.
Handicap bets on cricket are settled once the match result is official and the adjusted run total is applied. If the match is abandoned before completion, the platform's settlement rules — published in the sportsbook terms — determine whether bets are voided or settled on the overs completed.
Yes. The sportsbook settings let you change the displayed odds format. Select your preferred format from the settings or preferences menu visible when you are logged in. The change applies across all open markets immediately without refreshing the page.