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7as collects only the account and transaction data needed to run your wallet, process payments through Rocket, Upay and Bank Transfer, and keep your account secure. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account with us, we collect the information you submit during registration: your name, email address, contact number and the payment details you enter for transactions via Rocket, Upay or Bank Transfer. We also collect session data — device type, browser, IP address and pages visited — to keep the platform stable and identify unusual activity on your account. We do not sell your personal data to third parties. Payment transaction records are retained to process withdrawals, resolve disputes and meet the record-keeping obligations that apply in the regions where we operate. Cookie data helps us remember your language preference and login state so you are not prompted unnecessarily. If you use Rocket or Upay as your wallet, the transaction reference numbers generated by those providers are stored alongside your account history for reconciliation. Data retention periods vary depending on the type of record and applicable requirements in your region. Where local law governs your access to this platform, those rules take priority. We aim to keep data only as long as it remains operationally necessary or legally required.
This policy applies specifically to data processed through your 7as account and the platform services available to you, subject to local law and eligible regions. It does not extend to third-party sites linked from our pages, external payment provider interfaces or any service operated independently of this platform.
Covers data collected when you register, log in, update your profile or change account settings. Any personal information you submit through the account area falls within this policy's scope.
Applies to payment records created when you deposit or withdraw via Rocket, Upay or Bank Transfer. Transaction references and wallet confirmation data are stored under this policy.
Includes session cookies, device identifiers and browsing behaviour recorded while you navigate the platform. This data is used for security checks and to maintain your active session state.
Does not cover data handled by Rocket, Upay, your bank or any external link you follow from this site. Those providers operate under their own separate privacy terms, which we do not control.
You have real, actionable choices over your data — and the steps to use them are straightforward. Log in to your account and open the profile section to review the personal information we hold on file. If any detail is incorrect — your contact number, email or payment reference — you can submit a correction request directly through the account settings page or by contacting support. Transaction history linked to your Rocket, Upay or Bank Transfer payments is visible in the wallet section of your account dashboard. If you believe data held on your account is inaccurate or should no longer be retained, you can raise a formal data query through our support channel. We will respond using the contact method you have on file. Where local law gives you the right to request deletion of specific records, we will review that request against the applicable retention obligations for your region. Your access to these rights depends on your location and local law.
Open the account profile page after logging in to see the personal and payment information we currently hold.
Submit a correction through account settings or contact support with the updated information. We will apply verified changes to your account record.
If you have a question about what data we hold or how long we keep it, contact support with your account details and a description of your query.
Our support team handles data questions through the same contact routes used for account and payment help — no separate channel is needed.
If you have a question about this privacy policy, your account data or a payment record linked to Rocket, Upay or Bank Transfer, use the contact routes published on this site. We do not publish unverified contact details here.
Start a chat session from the support icon visible on the platform. Describe your data question and include your registered account contact so we can locate your record.
Send your query to the support email address published in the Contact section of this site. Include your account reference and a clear description of the data concern you want addressed.
Visit the Help section inside your logged-in account for policy articles, data query forms and wallet-related guidance covering Rocket, Upay and Bank Transfer.
We apply consistent data-handling practices across account registration, payment processing and session management to keep your information contained within the scope of this policy.
We use cookies to maintain your login state and remember preferences like language and last-used payment method. You can adjust cookie settings in your browser; disabling certain cookies may affect how the account page loads.
Account access is protected through the login credentials you set. If you suspect unauthorised access, change your password immediately and contact support to flag the activity on your account record.
We keep transaction records — including Rocket, Upay and Bank Transfer references — for as long as required by the applicable rules in your region. Personal data no longer needed for account operations is removed on a scheduled basis.
For any change request, correction or deletion inquiry relating to your data, reach us through live chat or the published support email. We respond to the contact address registered on your account.
Below are the questions we hear most often about how your data is handled on this platform. If your question is not here, contact support through the routes listed on this site.
We collect the name, email, contact number and payment method details you provide during registration. When you transact via Rocket, Upay or Bank Transfer, the reference numbers from those transactions are also stored against your account for reconciliation purposes.
We do not sell your personal data to third parties. Data is shared only where required to process a transaction — for example, passing a payment reference to Rocket or Upay — or where applicable law in your region requires disclosure.
Log in and open the profile or wallet section of your account. Transaction records linked to your Rocket, Upay and Bank Transfer payments are visible there. For a broader data summary, contact support with your account reference and submit a review request.
Yes. Submit a correction through account settings or contact our support team directly. Deletion requests are reviewed against the retention obligations that apply in your region — some payment records must be kept for a legally defined period regardless of your request.
No. When you interact directly with Rocket, Upay or your bank's transfer interface, their own privacy terms govern that interaction. Our policy covers only the data we receive and store on our side of the transaction.
Yes. Availability of this platform and the specific data rights you can exercise depend on your local law and eligible regions. We recommend checking whether access is permitted under the rules that apply in your location before using the service.