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This page covers how 7as operates its terms, what rules apply to your account, and where this policy reaches — and where it stops. Access to 7as and its services depends on your local law and the eligible regions we support, so read this before you proceed.
Our terms apply to every interaction you have with the 7as platform — account creation, wallet transactions, game access and any communication through our support routes. When you use your Rocket mobile wallet, make a Bank Transfer or process a payment through Upay, those transactions fall within the scope of these terms and are subject to the conditions set out across our policy documents. We do not collect more data than is needed to run your account and process your payments. Where a third-party service is involved — such as a payment processor or a game content provider — their own policy terms also apply to that specific portion of your experience. We will always point you toward the relevant third-party terms rather than fold them silently into ours. Eligibility to use 7as is conditional on your local law and the regions we currently support. If your jurisdiction restricts this type of platform, it is your responsibility to check before registering. Our terms are published in English; in any conflict between a translation and the English version, the English text controls. We may update these terms; continued use after a published change counts as acceptance.
Not every part of your experience on 7as is governed by the same set of rules. Some areas fall fully within our policy; others are partially or entirely outside it. Knowing the boundary helps you understand where to raise a question with us and where to look elsewhere.
Your registration, login credentials, account status and any suspension or closure decision are fully within 7as policy. If access is restricted due to local law or region eligibility, that restriction is applied at the account level under our terms.
Deposits and withdrawals processed through Rocket, Upay or Bank Transfer are covered by our transaction terms. The payment processor's own policy also applies to the movement of funds on their network — we cannot override or overrule those terms.
Game content, promotional notices, policy documents and account communications published on 7as are our responsibility. We aim to keep this content accurate. Where a game studio supplies content, that studio's usage rights govern the content itself.
Links to external services, embedded tools or third-party payment gateways operate under their own terms. We are not liable for how a third-party service handles your data or funds once you leave the 7as environment or interact with their system.
Your account is yours to manage. Within the limits set by our terms and by applicable local law, you have practical choices about how your information is used and how your account is maintained. Log into your account to review the transaction history linked to your Rocket, Upay or Bank Transfer activity — this record is visible under the account wallet section and reflects every processed movement. If any account detail is incorrect — name, contact information, payment method on file — you can correct it through the account settings page. For anything that cannot be changed directly, raise it with our support team using the published contact routes. If you want to understand exactly what account data we hold, or if you need to request a change that goes beyond standard settings, contact us in writing through the support channel and specify your request clearly. We will confirm receipt and follow the process set out in our policy for handling such requests.
Open the account wallet section to see your full transaction history, including Rocket, Upay and Bank Transfer activity. This log is updated per transaction and is available to you at any time while your account is active.
Account settings let you update contact information and linked payment methods directly. Where a change requires identity verification, the account page will show the steps you need to follow before the update is processed.
If something in our terms is unclear, contact support and reference the specific clause or section you have a question about. This helps us respond with the right information rather than a general answer.
For account-level issues — access problems, payment disputes or data requests — use the written support route. State your account reference and the nature of the request so it reaches the right team without unnecessary back-and-forth.
For any question about these legal terms — how they apply to your account, what your rights are, or how to submit a formal request — use the routes published on this site. We do not handle policy queries through unofficial channels. The contact paths below are the ones we actively monitor for account and policy matters.
Start a conversation from any page using the live chat widget. For policy questions, state your account reference at the start so the team can pull up your record and respond with the right context rather than a generic reply.
Send written policy requests or formal data queries to the support email address shown in the contact section of the site. Written requests create a clear record and are the appropriate route for anything that may need a documented response.
The help section inside your logged-in account covers common policy questions around transactions, account status and payment methods including Rocket and Bank Transfer. Check there first — many requests can be resolved without contacting the team directly.
How 7as handles your information and keeps your account safe is not a side note — it is part of how we operate day to day. Each area below reflects the actual practice behind these terms, not a general statement about what platforms should do.
We hold account data — name, contact detail, transaction records — only as long as needed to run your account and meet our legal obligations. We do not sell your data to third parties. Payment data from Rocket, Upay or Bank Transfer is processed by the relevant payment provider under their own data terms.
We use cookies to keep your session active, remember your account preferences and measure how pages are used. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the site behave, including the login flow and account wallet view.
Your login credentials are your responsibility. We apply security measures at the platform level, but we cannot protect an account whose password has been shared or compromised at your end. If you suspect unauthorised access, use the account settings page to change your password immediately and contact support.
When these terms change, the updated version is published on this page with a revised date. Continued use after that date counts as acceptance. To request removal of your account data once your account is closed, contact us in writing through the email support route.
These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them. If your question is not covered here, the support routes above are the right next step.
Access to 7as depends on your local law and the eligible regions we currently support. If your location allows it, these terms apply in full to your account and your activity on the site. Check your local law before registering — it is your responsibility to confirm eligibility.
Open the account wallet section after logging in. Every deposit and withdrawal processed through Rocket, Upay or Bank Transfer is recorded there. The log shows the amount, method and status of each transaction. If an entry looks wrong, raise it with support directly.
Go to account settings while logged in. Most contact details can be updated there directly. If a change needs identity verification, the page will show the required steps. For changes that fall outside standard settings, contact support in writing with your account reference and the specific correction needed.
Yes. Send a written request through the email support route published on this site. Include your account reference and specify what you are asking for. We will confirm receipt and follow the process set out in our data handling policy for responding to such requests.
We retain account data for as long as required to meet our legal obligations after closure. Once that period ends, data is removed from active records. If you want to formally request deletion after closure, submit a written request through email support. We will confirm the outcome of that request.
Go to account settings and change your password immediately. Then contact support through live chat or email and state that you suspect unauthorised access. Include your account reference. We will review the account activity log and advise on the next steps from our side.