7as Terms Conditions: What Applies to Your Account
These terms set out the rules that apply when you access 7as, fund your account, place activity and request withdrawals. Your use of this platform — including payments through Rocket, Upay or Bank Transfer — is subject to these conditions, and access itself depends on your local law and eligible region.
Account rules apply from registration
Rocket, Upay & Bank Transfer covered
Jurisdiction eligibility required
Policy updates notified via account
POLICY POSTURE
How These Terms Operate on 7as
By creating an account on 7as and proceeding through the registration steps, you confirm that you have read, understood and agreed to these terms in their current form. We reserve the right to update these terms at any time; where changes are material, we will notify you through your registered account channel before the update takes effect. Continued use of the platform after a notified update counts as acceptance. These terms apply to every interaction with the platform: deposits made through Rocket, Upay or Bank Transfer; withdrawals back to those same wallet routes; account settings changes; and any activity taken inside the lobby. Local payment chips — Rocket and Upay — are configured for supported Bangladesh regions, and their use is subject to both these terms and the policies of those payment services independently. If any clause in these terms is found to be unenforceable under applicable law, the remaining clauses continue in full force. Nothing in these terms limits any statutory rights you hold under the laws of your jurisdiction. Where local law restricts or prohibits access to online platforms of this type, these terms do not override that restriction, and you are responsible for verifying your own eligibility before registering.
Rocket
Upay
Bank Transfer
Account wallet
Bangladesh eligibility
TERMS COVERAGE
What These Terms Cover and What They Do Not
The scope of these terms is specific. Understanding what falls inside and outside them helps you know where to look when a question comes up — and which party is responsible for resolving it.
Account Access
These terms govern how your 7as account is created, verified, suspended or closed. Actions taken under your login — including deposits and withdrawal requests — are your responsibility. Account sharing is not permitted under any circumstance.
Transactions
Deposits and withdrawals processed through Rocket, Upay or Bank Transfer are within scope. These terms set the conditions for requesting a transaction; the payment provider's own terms govern the transfer itself once it leaves or arrives at our system.
Site Content
Game content, promotional notices and lobby information displayed on 7as are covered by these terms. We may update or remove content at any time. RTP information is shown only where the relevant game or studio exposes it directly in the interface.
Third-Party Services
Services outside 7as — including Rocket and Upay wallet apps, Bank Transfer processes and game studios such as Spadegaming or PG Soft — operate under their own terms. We are not responsible for the availability, conduct or policies of those independent services.
YOUR ENTITLEMENTS
Actions Available to You Under These Terms
These terms are not one-sided. You hold specific, practical entitlements when you hold an account with us. You can request a copy of the transaction records visible in your account at any point — the account history section shows deposits, withdrawals and activity logs by date. If any detail in your registered profile is incorrect — name spelling, phone number linked to your Rocket or Upay wallet, or email address — you can correct those through the account settings page directly. Where the settings page does not allow self-service correction, submit the correction in writing to our support channel and we will process it. Any disagreement about how a term has been applied to your account can be raised formally through the support route below; we will acknowledge it and respond through the same channel. You are never required to accept a change to these terms silently — if a notified update is not acceptable, the correct path is to close your account before the update takes effect.
Review Your Records
Account history — every deposit via Rocket, Upay or Bank Transfer and every withdrawal — is visible in your signed-in account area. You can view and export this at any time without contacting support.
Correct Account Details
Update your contact information, linked wallet number or email through account settings. Where a field is locked, raise a correction request with support and we will apply it after verifying your identity.
Raise a Question
Any question about how a specific clause applies to your account can be submitted via live chat or email. State your account reference and the specific term you are querying so we can respond precisely.
Request Support
For unresolved disputes — a withheld transaction, a locked account, or a disagreement on a policy application — escalate through the formal support route. Keep the reference number given at first contact for follow-up.
CONTACT ROUTES
How to Reach Us About These Terms
If a section of these terms raises a question or you need to dispute how a clause was applied to your account, use one of the contact routes below. We respond through the same channel you used to reach us. Always include your account reference when making contact — this removes the need to verify your identity separately and speeds up the response.
Live Chat
Open the chat widget from any page on the site while signed in. Describe your terms query and include your account reference. This route is visible in the account area and on the main site footer.
Email Support
Send a written query to the support email address published in the site footer. Written contact creates a record of your question and our response — useful if the matter relates to a transaction or account action under these terms.
Account Help Section
The help section inside your signed-in account lists common terms questions with direct answers. Check there first — if the answer is not there, it will direct you to the correct live contact route without repeating the same information.
POLICY HANDLING
How We Handle Your Account Data and Policy Changes
Our approach to data, cookies, account security and retention is straightforward: we collect what is needed to run your account and process transactions, and we do not use it beyond those purposes. Here is how each area works in practice.
Data Retention
We keep account and transaction data for as long as your account is active and for a defined period after closure, consistent with applicable law. You can request a summary of what we hold by contacting us through the published support email.
Cookies and Session Data
Session cookies keep your account signed in across pages during a single visit. Persistent cookies store preference settings. You can manage cookie preferences through your browser settings; disabling all cookies may affect how the account area functions.
Account Security
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately via live chat. We will review account access logs and act on confirmed unauthorised access.
Requesting Changes
To request a correction to data we hold, or to ask how a specific policy applies to your account, use the support email published in the footer. We will confirm receipt and respond within the timeframe stated in our current support policy.
TERMS QUESTIONS
Common Questions About These Terms
These questions cover what members most often ask when reading through the terms. If your question is not answered here, the support routes in the section above are the right next step.
When do these terms apply to my account?
These terms apply from the moment you complete registration. Every action taken under your login — deposits through Rocket or Upay, withdrawal requests, game activity — is subject to these conditions. You agreed to them at the point of account creation.
How will I know if these terms have changed?
We notify you of material changes through your registered account channel before the update takes effect. Check the notification section of your signed-in account. Continued use after the notified date counts as acceptance of the updated terms.
Do these terms cover my Rocket or Upay transactions?
Our terms cover the deposit and withdrawal instructions you submit on 7as. Once a transaction leaves our system to Rocket or Upay, the payment provider's own terms apply. Both sets of terms are relevant when resolving a transaction question.
Can I close my account if I disagree with a terms update?
Yes. If a notified update is not acceptable to you, close your account before the update takes effect. Contact support through live chat or email to initiate account closure. Pending withdrawal balances are processed according to the terms in force at the time of the request.
How do I dispute how a term was applied to my account?
Submit your dispute in writing via the support email in the site footer. Include your account reference and the specific clause you are questioning. We will acknowledge it and respond through the same channel with a reasoned explanation.
Does my access to 7as depend on where I am located?
Yes. Access to 7as depends on your local law and the eligible regions configured for this platform. These terms do not override any restriction that applies in your jurisdiction. You are responsible for confirming your own eligibility before registering or continuing to use the account.
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